Log in, go to the “My Orders” in the upper menu and click on the “Edit” button. You can cancel all changes at any time by using the button at the top right-hand corner of your screen. Don’t forget to save your changes after you're done.
Payment will not leave your account until after your order has been delivered. At that time we will know the final price of your order.
If you edit the confirmed order, the product prices will be updated to match the current prices online. The prices won’t change if you decide not to amend your order.
You can change your mind about products in your order up until 11:59 pm the day before delivery.
If you are using the same day delivery service, you can change your mind:
- up until 8:59 am if we deliver your order between 1 pm and 6 pm
- up until 12:59 pm if we deliver your order between 6 pm and 10 pm
Do you need to cancel the order at the last minute? Please call the Customer Service on +420 800 222 555. We are here for you every day from 8:am to 11 pm.