You can immediately return any product to our courier. This way you won’t pay for the returned products. Later you can take back products to any of our stores. Go to the Customer Service desk, show delivery documents and ask for a refund.
Need help? Please call the Customer Service on +420 800 222 555. We are here for you every day from 8 am to 11 pm. By phone, we can solve any complaint faster and often without asking you to visit our store.
Read more about product claiming in the Terms and Conditions.