Online Shopping Frequently Asked Questions ClubcardDocuments

Online Shopping Frequently Asked Questions

About Online Shopping
I’m a first time shopper
Managing my account
Online Shopping prices
Delivery, Payment and Returns
E-coupons and Clubcard 
Click+Collect service
Product Ratings and Reviews
General Terms and Conditions

I’m a first time shopper

Why do I have to register?
What personal details will I need to enter to register? Is it safe?
Why should I link my Clubcard to my Tesco account?
Should I provide a payment card during registration?
What is the ‘My Favourites’ list?
What do I do after placing products in my basket?
Can I add or remove products from my confirmed order?
What is a substitute?